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Refund balance

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  1. You can also add or reduce points as you add or reduce balance from the “top-up” option (Figure 1).

Figure 1

  1. When a member is logged in on a PC, top-up can be done from the PCs page with right click on it (Figure 2).

Figure 2

  1. By navigating to the "guest" tab in "members" and topping up the specified PC and adding the negative amount to be reduced, prepaide sessions can be refunded to lower the time/balance following incorrect entry (Figure 3 & 4).

Figure 3

Figure 4