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Refund balance

refund, member, balance, topup, negative

In order to refund balance , points , bonus and coins you can follow these steps

  1. You can reduce balance , points, bonus and coins by adding negative value (Figure 1).

Figure 1

  1. Negative balance can be set as -100$ same for Bonus and Coin adding negative (-) before value is same as refund (Figure 2)

Figure 2

  1. When refund done you can check the logs to verify the action and comments.(Figure3)

Figure 3

  1. When a member is logged in on a PC, top-up can be done from the PCs page with right click on it (Figure 4).

Figure 4

  1. By navigating to the "guest" tab in "members" and topping up the specified PC and adding the negative amount to be reduced, prepaid sessions can be refunded to lower the time/balance following incorrect entry (Figure 5 & 6).

Figure 5

Figure 6