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Server connection problem
2023-05-29
server, connection, problem
Problem 1:
Sometimes your iCafeCloud server cannot connect to the cloud, on logs it shows an error: ‘HttpSendRequest 12029” ,
Solution :
You should check your Internet options and make sure TLS 1.2 is enabled (Figure 1).
Figure 1
For more information, refer to: Update to enable TLS 1.1 and TLS 1.2 as default secure protocols in WinHTTP in Windows
You can enable TLS 1.2 with a tool called MicrosoftEasyFix.
Problem 2 :
On windows server 2008 R2, you get the error message as below :
15:41:58 Connecting to the server
15:41:59 Connect to the backup server
15:41:59 Connected to the server failed
Solution :
Update the windows to the latest.