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Reset client password

2025-08-23
reset, password, client, login page, sms

The following explains how members can reset their password directly from the login page.

  1. Configure SMS provide settings
  2. Members should use their real phone numbers to receive SMS notifications. If a phone number is not set up, please update it in the Members page.
  3. On the login page, a new button with a key icon will appear and click it to proceed. (Figure 1)

Figure 1

  1. In the Forgot Password window, enter the phone number linked to your member account and click Check to continue (Figure 2)

Figure 2

  1. Once completed, a random password will be automatically generated and sent to you via SMS. Use this password to log in to your member account. (Figure 3)

Figure 3

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