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Reset member points
2024-06-22
member, points, reset
To reset members' points, please follow the guide provided below.
- The "Reset points" button, exclusive to administrators, will reset all members points accumulated from the topup amount "Member points"(Figure 1)
Figure 1
- Upon clicking the reset button, users will be prompted to confirm the reset process(Figure 2)
Figure 2
- Once confirmed, a new window will appear displaying the message "Success" indicating that the reset action has been completed successfully. (Figure 3)
Figure 3
- Points can only be reset at the center where the action is started. If there are sub-centers activated, each sub-center must be reset individually. This ensures that the reset action applies specifically to each center or sub-center, and you need to manage licenses manually through their respective cloud panels.
- Logs are generated for each reset point action with the event labeled as “RESETPOINT”
- These logs provide a record of the reset activity for future reference and auditing purposes (Figure 4)
Figure 4