2026-04-17
cancel, booking, member, online

The following explains how to cancel a PC booking from the admin panel, either individually or in bulk, in cases where the customer did not attend the scheduled booking time.

  1. Once the booking is confirmed, it will appear on the calendar on the booking page. Click on it to edit.(Figure 1)

Figure 1

  1. To cancel a booking, the red button “Cancel Booking”.(Figure 2)

Figure 2

  1. To confirm the booking cancellation, you need to add a comment first and then click confirm. (Figure 3)

Figure 3

  1. A cancellation notification will appear, confirming that the booking has been successfully canceled.(Figure 4)

Figure 4

  1. Canceling a booking will automatically refund the full amount and any bonus used. These actions can be verified in the logs.(Figure 5)

Figure 5

  1. The same rules apply when canceling a booking from the portal requires a comment. (Figure 6)

Figure 6

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